AI in action: optimizing logistics at CMPC

In an increasingly demanding environment, at CMPC we continue to strengthen our customer focus, driving a more agile, reliable, and needs-aligned logistics operation.
To advance this challenge, we have incorporated Artificial Intelligence tools that optimize dispatch scheduling and inventory control, enabling faster and more accurate decision-making across the entire operation.

The impact is already tangible: processes that previously took up to 2 hours can now be completed in around 10 minutes, thanks to algorithms that analyze historical and operational data in real time. This not only improves internal efficiency but also enhances our ability to respond to changes in demand.

These solutions are supported by an integrated data platform that connects key operational information, enabling better scenario anticipation, resource optimization, and coordination across the logistics chain. In this context, Artificial Intelligence plays a key role in supporting decision-making.

“The system does not replace the expert; rather, it acts as a digital co-pilot that suggests the most efficient planning. The planner retains the final decision, with the ability to adjust tasks, timelines, or required materials,” explained Matías Jory, CMPC’s Industrial Competitiveness Director.

In this way, we continue moving toward a smarter, more connected operation, reinforcing our commitment to timely and reliable service. Because at CMPC, what matters to our customers matters to us, and innovation is key to supporting them in their challenges.

在 CMPC，AI 正在助力物流优化 

在日益复杂和高要求的市场环境下，CMPC 持续强化以客户为中心的运营理念，推动物流体系更加敏捷、可靠，并更贴近客户需求。 

为应对这一挑战，我们引入了人工智能（AI）工具，用于优化发运排程和库存管理，从而帮助整个运营流程实现更快速、更精准的决策。 

目前，这一成果已经取得了显著成效：过去需要长达2小时完成的流程，如今借助实时分析历史与运营数据的算法，仅需约10分钟即可完成。这不仅提升了内部运营效率，也进一步增强了我们对需求变化的响应能力。  

这些解决方案依托于一体化数据平台，该平台能够连接关键运营信息，帮助企业更好地预测不同场景、优化资源配置，并加强物流链各环节之间的协同。在这一过程中，人工智能正发挥着支持决策的重要作用 。 

“这一系统并不是为了取代专家，而更像是一位数字化副驾驶，为团队提供最优的计划建议。最终决策权仍然掌握在计划人员手中，他们可以根据实际情况，对任务、时间安排或所需材料进行调整。” —— CMPC 工业竞争力总监 Matías Jory 表示。 

通过这些举措，我们正持续迈向更加智能化、互联化的运营模式，进一步强化我们对准时、可靠服务的承诺。因为在 CMPC，客户所重视的，也是我们所重视的，而创新正是帮助客户应对挑战的重要关键。